Refund policy
WIRPIC provides digital photo restoration and enhancement services. Due to the nature of digital products and services, all sales are final except as described in this policy.
By purchasing from our store, you agree to the terms below.
Digital Products
All products sold on WIRPIC are digital services and are delivered electronically. As a result, returns are not applicable.
Refund Eligibility
Refunds may be requested within 14 days of purchase only if:
- The service was not delivered, or
- The delivered service is significantly different from the description on our website, or
- A technical error occurred that prevents proper delivery and cannot be resolved.
- Refund requests are evaluated on a case-by-case basis.
Non-Refundable Cases
- Refunds will not be issued if:
- The service has been delivered as described,
- The customer is dissatisfied due to personal preference or subjective expectations,
- The issue is caused by incomplete, incorrect, or poor-quality files provided by the customer,
- The customer fails to respond to required communications needed to complete the service.
Revisions
Before issuing a refund, WIRPIC may offer a revision or correction of the service.
If the issue cannot be resolved after reasonable revisions, a refund may be approved.
How to Request a Refund
To request a refund, contact us at: support@wirpic.com
Please include your order number and a brief explanation of the issue.
Refund Processing
If approved, refunds will be issued within 10 business days to the original payment method. Processing times may vary depending on your payment provider.
Policy Updates
We reserve the right to update or modify this policy at any time. Changes take effect immediately upon posting.
Contact
For any questions regarding this policy, contact us at: support@wirpic.com